Shipping & Delivery
VIP Fragrances ships merchandise to all 50 States within the United States and US Territories including Puerto Rico, Guam, Virgin Islands etc. Free Shipping over $75.00 option is for continental United States excluding Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. VIP Fragrances uses USPS to ship merchandise.
Local Pickup is for customers located in the state of Florida. The hours of pickup are from 9:00 AM- 5:30PM Monday- Friday. Excluding US National Holidays.
In the event of a customer receiving the wrong merchandise contact customer service. Keep the merchandise closed in original packaging. VIP Fragrances will email a prepaid shipping lablel to the customer to return the merchandise received and will send out the correct merchandise if the customer agrees to receive it. If the customer chooses not to receive the corrected merchandise VIP Fragrances will issue a full refund after receipt of the merchandise that was orginally sent. We do not offer returns on products that have been ordered correctly and opened by the customer.